Most analytics stacks we audit are doing a decent job of answering questions nobody is asking. A good data layer is built backwards from the decisions leadership has to make every quarter, and invests in the instrumentation those decisions require.
Dashboards don't make decisions. The question for any analytics investment is the same: if this chart moves, what do we do differently on Monday?
Most analytics stacks we audit are doing a decent job of answering questions nobody is asking. A good data layer is built backwards from the decisions leadership has to make every quarter, and invests in the instrumentation those decisions require.